Shipping and Returns
On this page, you will find all the information related to international shipping, as well as information about our return and refund policy. Please read all the information carefully before continuing with your purchase.
Shipping Information
We want your experience with Easy Cozy Home to be as smooth and comforting as the products you order from us. Below you’ll find everything you need to know about shipping and returns 💛
All of our products are made to order, which means each item is created especially for you after your purchase. This allows us to reduce waste and ensure every piece is carefully produced just for your home.
|
Country |
Production Time |
Shipping Time |
Shipping Cost |
|---|---|---|---|
|
United States |
4 - 6 Business days |
6 - 7 Business days |
FREE for orders from $90 |
|
Rest of the World |
7 - 10 Business days (may vary slightly) |
6 - 8 Business days |
Shipping cost will be calculated on checkout page |
*For U.S. orders, the estimated total delivery time is around 12–15 business days.
International deliveries may take a little longer. Please keep in mind that delivery times are estimates and can occasionally vary.
Tracking
Whenever possible, we provide tracking information so you can follow your order on its journey home. While tracking is available for most orders, it may not be guaranteed in all cases.
Returns & Exchanges
Because our items are made especially for you, we do not accept returns or exchanges for reasons such as wrong size, color preference, or change of mind. We truly encourage you to double-check product details and sizing before placing your order.
Defective or Incorrect Items
If something doesn’t arrive as it should, for example:
-
- A manufacturing defect • Production issues
- Damage
- A noticeable flaw or production error
Please reach out to us within 7 days of receiving your order, and we’ll take care of it. Depending on the situation, we may offer:
-
- A full refund, or
- A replacement at no additional cost
In most cases, we won’t require the defective item to be returned.
Return Shipping Costs
If a return is requested, return shipping costs are the responsibility of the customer. We do not cover return shipping fees.
Lost, Stolen or Delayed Packages
If your package is delayed, marked as delivered but not received, or appears to be lost, don’t worry — we review every case individually. Please contact us and we’ll do our best to help you find a solution.
Please note that delivery delays caused by carriers, customs, or incorrect address information are outside of our control.
Need help?
If you have any questions about your order, shipping, or returns, feel free to contact us and include your order number for faster assistance.
